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FACULTY PUBLICATIONS

Books and cases published by NIBM faculty

2020

Impact of self-service technologies in retail banking on cross-buying and word-of-mouth

Prof. Kaushik Mukerjee

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2019

The Moses effect: can central banks really guide foreign exchange markets?

Dr. Smita Roy Trivedi

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2018

Financial Economy: Evolutions at the Edge of Crises

Dr. Smita Roy Trivedi

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2018

The impact of brand experience, service quality and perceived value on word of mouth of retail bank customers: investigating the mediating effect of loyalty

Prof. Kaushik Mukerjee

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