DIGITALISATION OF CAPACITY BUILDING FOR THE BANKING CORRESPONDENT AGENTS (BCAS): FINDINGS FROM FIELD IMPLEMENTATION AND PROPOSITION FOR SCALING UP

Paper Number :WP33/2023
Publication Date :Nov. 30, 2023

Financial inclusion and digital financial inclusion have been priority across countries, particularly in those that have large number of people operating outside the formal financial and banking framework. Digital financial literacy has been recognized as the first step towards this transformation which would allow many small holders to operate within and receive support from the formal financial sector.