Case Number :NIBM-CDC-2026-28
Publication Date :May 11, 2026
The case is written by Smita Roy Trivedi for the purpose for classroom discussion. The author does not want to illustrate either effective or ineffective handling of a managerial situation. Primary and secondary data for the case was collected from International divisions in leading public sector banks and through interviews conducted of division heads and select exporters. For confidentiality all names have been changed, including those of the leading bank on which the case is based.